How modern technology simplifies shopping in Yeme.
The well-known Yeme grocery chain, whose concept is based on fresh, local, and artisanal products from predominantly domestic farmers and producers, has since its inception focused not only on carefully selecting suppliers and offering premium products, but also on innovations that improve the customer experience.
As part of this approach to modern technologies and the constant search for ways to streamline the shopping process, a Zebra KC50 kiosk was deployed in March 2025 at the newly opened Yeme Vydrica store. This solution represents another step forward in Yeme's efforts to provide customers with the best and most convenient service possible.
The Zebra KC50 is a stationary kiosk system with a large touchscreen display (15.6“ or 21.5”), designed for a wide range of self-service, checkout, and information needs in various industries, from retail and hospitality to healthcare and manufacturing. It functions as an information or transaction point where customers can search for information, scan, pay, etc. themselves. One of the biggest advantages of the KC50 is its modularity. It is equipped with “Z-Flex” connectors on all four sides, allowing for easy integration of various peripherals and accessories as needed, such as a barcode scanner, printer, or payment terminal.
At Yeme stores, the Zebra KC50 kiosk is primarily used to verify product prices and ingredients. The kiosk is integrated directly with the website www.yeme.sk, ensuring that the information displayed about scanned products is up to date and accurate. Customers can quickly and easily find out details about products without having to contact staff. Although they are used to similar self-service solutions from other Yeme stores, the KC50 kiosk offers much greater possibilities for displaying a large amount of product information in a clear form thanks to its large and easy-to-read display. This undoubtedly increases customer comfort. They estimate that the ratio between searching for information via the kiosk and personal contact with staff is approximately 50:50.
Since the kiosk allows customers to independently search for information about prices and ingredients, the number of questions directed at employees is reduced. Although many customers still prefer a personal approach, the kiosk undoubtedly shortens service time and streamlines the work of staff, especially when it comes to price inquiries.
After several months, Yeme's assessment of the new technology is clearly positive. This step has not only streamlined price verification and access to product information, thereby directly reducing the workload of staff, but has also confirmed Yeme's reputation as an innovative retailer that continuously invests in improving customer comfort.
